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Unable to upgrade townhall

Posted: Wed Nov 23, 2016 10:04 pm
by Fallensaint
Currently lvl 23, been following the guide quest till it hit upgrade townhall to level 5 but unable to do so as it reported requirements are not met event hough I upgrade all my other buildings (goldmine lvl 6 and alchemy lvl 3). I tried all methods including demolishing the buildings and upgrade again. The only building I can't demolish is alchemy, it reported invalid building ID for some reason. Please rectify this problem thank you

Re: Unable to upgrade townhall

Posted: Thu Nov 24, 2016 12:19 am
by YasakaKanako
Sometimes it bugged and didn't show properly, the building might actually no longer there after you demolished it. Perhaps try restarting?

Re: Unable to upgrade townhall

Posted: Thu Nov 24, 2016 7:39 am
by Fallensaint
I did try restarting. I demolished the buildings and upgrade it again. The only building I can't demolish is the alchemy building

Re: Unable to upgrade townhall

Posted: Thu Nov 24, 2016 10:54 am
by addict139
if u demolished yr buildings, have u upgraded them till u cant upgrade anymore?

Re: Unable to upgrade townhall

Posted: Fri Nov 25, 2016 7:16 am
by Fallensaint
Of course I did, u don't really read abandoned get the main point on my topic do u?I can't demolish alchemy?

Re: Unable to upgrade townhall

Posted: Fri Nov 25, 2016 10:17 am
by Nightingale
Relax, he's just trying to help. I think you'll get a faster response if you send a screenshot through Customer Service. In the mean time, try re-installing the app.

Re: Unable to upgrade townhall

Posted: Fri Nov 25, 2016 1:27 pm
by cyntia
I had the same issue. I've sent the ticket. Your response is highly appreciated Admin/GM. Thank you.

Re: Unable to upgrade townhall

Posted: Sun Nov 27, 2016 12:07 pm
by cyntia
Any update? I still cannot upgrade my town hall. 

Player ID: ajrt52

Re: Unable to upgrade townhall

Posted: Mon Nov 28, 2016 2:47 am
by Fallensaint
Still the same issue, I can't advance in the game anymore due to that. Posted on customer service but no reply as of yet.

Re: Unable to upgrade townhall

Posted: Mon Nov 28, 2016 6:44 pm
by Fallensaint
Greetings!

Thank you for your message. In regards to solving the  Quest progress  display error, please restart your game. This should fix it. If it still hasn't been solved, please contact us again.

Thank you for your understanding and support. We apologize for any inconvenience that this has brought you.

Should you have any further questions, please do not hesitate to contact us. Thank you.  

Valiant Force Customer Support Team