Lightwind
Official Member
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Posts: 96
Joined: Sat Mar 04, 2017 2:51 am

Demonic Invasion Heroic Event Occasionally Gets Stuck

Thu May 04, 2017 11:48 pm

I've encountered this issue 3 times today. When playing the Heroic Demonic Invasion level, the game will just suddenly get stuck (usually after 6-7 kills). It doesn't freeze, but no new enemy units will spawn, hitting the "End Turn" button repeatedly does nothing, my heroes' turns don't refresh and the game just stays in that state until my battery runs out, regardless of whether manual or auto mode is used, right from the beginning.

The only way to get out of it is to retreat and waste that 10 energy, and hope that the next event fight won't have the same issue. 
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I've tried force-quitting, restarting the app and resuming the battle, restarting the phone, including taking out the battery and putting the battery back), clearing the phone cache and other residual data on the phone, but the same issue will occur, regardless of whether I play auto or manual. This issue seems to have only started when the event ladder started.... So how now? Just give up on the event ladder? 
 
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MiloDinosaur
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Posts: 275
Joined: Fri Apr 21, 2017 6:09 pm

Re: Demonic Invasion Heroic Event Occasionally Gets Stuck

Fri May 05, 2017 10:40 am

Hi there Lightwind!

We are aware of this situation. The developers have worked hard to fix the issue. Unfortunately, this requires Apple's approval before the patch fixing these bugs can be launched. 

I appreciate you informing us regarding this issue. I would require you to send an in-game ticket to the CS for them to check your individual account records.

Thank you for your patience as well!

Cheers!
 
BlackPaw
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Posts: 38
Joined: Mon Mar 27, 2017 4:22 pm

Re: Demonic Invasion Heroic Event Occasionally Gets Stuck

Fri May 05, 2017 11:43 pm

it's not just apples..... androids get this as well..