Rileyleo00
Junior Member
Junior Member
Topic Author
Posts: 2
Joined: Wed Jun 28, 2017 10:09 pm

Game crash during lost map event and unable to resume back.

Wed Jul 26, 2017 3:21 pm

my game crashed in the lost map and when i log back on i cannot resume the battle. andddd my lost map is gone too... wasted my energy.... D:
 
User avatar
whodahackii
Senior Member
Senior Member
Posts: 489
Joined: Mon Nov 21, 2016 5:49 pm
Location: Taiwan

Re: Game crash during lost map event and unable to resume back.

Wed Jul 26, 2017 4:18 pm

the lost map was designed to never get a Retreat from Battle, and Losing/Crashing/leaving will result in not resumable. But you may spend gem to Retry in the same map.

It is not a bug, but the Crash is something that the Dev have to look into, but you need to provide ur iOS/Android system spec/version and phone model for them to look up.
 
Furybolt
Junior Member
Junior Member
Posts: 3
Joined: Fri Aug 11, 2017 12:11 am

Re: Game crash during lost map event and unable to resume back.

Sun Sep 03, 2017 2:53 am

So now the Lost Map is back again. If game crashed and we are not able to resume battle. Is there a way to access the location again without have to find all 10 map pieces all over again ?
If not, we spent like 100 energy to find 10 map pieces to combine into 1 map, battle and game crashed, and we need to do it all over again?
 
User avatar
whodahackii
Senior Member
Senior Member
Posts: 489
Joined: Mon Nov 21, 2016 5:49 pm
Location: Taiwan

Re: Game crash during lost map event and unable to resume back.

Sun Sep 03, 2017 9:42 am

Sadly the only way to get around now is:
1) Get to know why it DC? or APP crash. Is it device-only problem?
2) Always write customer feedback in-game. (you wont get any lost map reward, but they will still compensate something after 3-7 days.