I have been playing this game for a very long time but I cannot accept the way I just got treated regarding this bug.
For 3 different story event quest, my game has not been able to register any of the quest I supposed to have done. I have closed my app, restarted my app, reinstalled my app and still the quests do not register.
Last event I defeated rem till lv 49, even posted screenshot in the customer support for my abyss gate enemies to show how many rems I killed,
only to not have a single quest completed.
After 3 months of reporting this issue every story event, this issue of mine has not been resolved, guess what kind of compensation I got from CS?
Just 60 energy and a single normal mode lost map?
No compensation for quest I have done with no quest completion rewards, no solutions provided on how to solve the problem.
I have always tried to support this game with small packages but this is really putting me off this game.
Others player can have double my medal income, a lot more gems and quest rewards like enough fragment for rem and vivi and what do I get? 60 energy and a normal rank lost map.
This is terrible experience along with the useless kiera revamp they are proposing.