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[Emergency Maintenance] Extended due to server issue

Posted: Mon Dec 19, 2016 12:10 pm
by Ryozanki
Emergency Server Maintenance Extension

Hi to all Valiants,

A critical server issue was spotted before the server was scheduled to re-open, hence the emergency maintenance will need to be extended to resolve the issue.

New end time: 4:00PM server time (GMT+8)
Extended duration: Around 1 hour 30 minutes

The Valiant Force team understands players will be frustrated with the loss of energy and play time, and we seek to offer a compensation package once maintenance is complete to cover these aspects.

We apologize for the inconveniences caused due to the server issues, and we seek your kind patience and understanding.

Once again, thank you for waiting, and the server will be back up in no time.

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Re: [Emergency Maintenance] Server will be down for 2 hours

Posted: Mon Dec 19, 2016 12:29 pm
by tackey
Will there be any extend/compensation for lunch pack? haven't claim them

Re: [Emergency Maintenance] Server will be down for 2 hours

Posted: Mon Dec 19, 2016 12:31 pm
by Shoyuu
Thank you for the notice and I have a question.
Is there any compensation for those who have not claimed their Lunch bonus energy? Because the emergency maintenances will finished after the limit time to claim them.

Re: [Emergency Maintenance] Server will be down for 2 hours

Posted: Mon Dec 19, 2016 12:32 pm
by MrLocket
Yeah please extend lunch time energy, I haven't claim them yet. In middle of gem summoning and suddenly got kicked out from the game.

Re: [Emergency Maintenance] Server will be down for 2 hours

Posted: Mon Dec 19, 2016 12:33 pm
by Klifter
Thank you for the notice and I have a question.
Is there any compensation for those who have not claimed their Lunch bonus energy? Because the emergency maintenances will finished after the limit time to claim them.
Yup2..agree with this..same here

Re: [Emergency Maintenance] Server will be down for 2 hours

Posted: Mon Dec 19, 2016 12:44 pm
by davidkim
Yeah please extend lunch time energy, I haven't claim them yet. In middle of gem summoning and suddenly got kicked out from the game.
I also missed to claim.. :(

Re: [Emergency Maintenance] Server will be down for 2 hours

Posted: Mon Dec 19, 2016 12:56 pm
by Vergeiss
Hi to all Valiants,

Due to a technical issue with the server, we will be bringing the game down for emergency maintenance.

Start time: Now
End time: 2:00PM
Duration: 2 hours

We apologize for the inconveniences caused, and will compensate all users with energy and gems after the maintenance ends.

Thank you for your patience!
They already said will compensate with energy and gems ....

Re: [Emergency Maintenance] Server will be down for 2 hours

Posted: Mon Dec 19, 2016 1:12 pm
by MrLocket
Hi to all Valiants,

Due to a technical issue with the server, we will be bringing the game down for emergency maintenance.

Start time: Now
End time: 2:00PM
Duration: 2 hours

We apologize for the inconveniences caused, and will compensate all users with energy and gems after the maintenance ends.

Thank you for your patience!
They already said will compensate with energy and gems ....
Dev follow justice standard = extended lunch time period
Dev follow equality standard = no extended lunch time period

Re: [Emergency Maintenance] Server will be down for 2 hours

Posted: Mon Dec 19, 2016 2:17 pm
by mojojo
on behalf of the rest :D, open the server already...... 

Re: [Emergency Maintenance] Server will be down for 2 hours

Posted: Mon Dec 19, 2016 2:19 pm
by MysteryE
on behalf of the rest :D, open the server already...... 
better to extend the maintenance, rather than open the server with few problem exist..