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[Valiant Force] From a Dolphin's Point of View

Posted: Tue Apr 04, 2017 8:15 pm
by JamesWong
Hi, my name is JamesWong. I classify myself as a mid-spender on the game and this is my take on the current situation of the game. I will first be debunking some of the statements players have cried out about the game before moving on to some of the issues still present within Valiant Force and how it could improve from there. 

Let's start with the most common complain:
1) "The developers do not listen!"
The developers DO listen. When you said Memory Crystals were hard to get, they organised a rate up event. When you mentioned that event rewards should include New Event Heroes, they included it within the 100% completion rewards plus made it farm-able from the maps itself too. You demanded they release Guild Raid. Well, they did that too(albeit a flawed one, which we will get to later on). You cried out for a chance to restore your weapon. Just spend gold to re-roll. "OMG, my Faith is not right?!" Here's a pixie for you. I'm not sure if the partial set bonus was a suggestion but if it is well throw that in the list as well. I am pretty sure there were many other suggestions that were implemented so those plus the above just goes to show that the developers DO listen! In fact, sometimes I feel they listen and care too much. So much so that, with the continued barrage of negative comments, they have entered into this state of mind. "What's the point in responding to all the hate? We have done our best to listen, to change and all we get back is persistent criticism." And that is perhaps the reason they no longer respond to any of the forum posts. I kinda sympathize when I stand in their shoes and I hope to convince some of you to see it that way too. As someone aptly put during the Loveable banning saga(which we will also get to), Give Credit Where Credit is Due(GCWCID). 

To the developers: I think you are doing a great job. Please continue listening to our feedback, responding to our comments and changing the game for the better. 

2) "The Gatcha rates suck"

I use 5600 Gems on Summoning every 2 weeks. I believe that the percentage to draw a 5* potential is currently 10% and the rate to draw the New Event Hero is probably 0.71%. If I consider just Valiant Force alone, I will most certainly tell you that the rates are really bad. However, I have read many of the forum posts on popular games such as Summoner's War and Fire Emblem and it seems that this game is pretty generous with it's rates as well as how you can attain gems. I recently also started trying out Dynasty Warriors. I watched a video of a guy trying to summon a Lu Bu. He must have spent hundreds of dollars only to not get the characters he wanted. Do we have such a problem? Nope. In my upcoming 5600 Gem Summoning video, you will realize I did not even get a single New Event Hero at all. That is by the way 140 units summoned. What did I do? I just went to the Shop and bought it using Valianite. Valianite was a really great idea by the Developers. It is versatile and can be used in a myriad of ways. Kudos to them for coming up with it. Again, GCWCID. 

PS: I have also stopped playing Dynasty Warriors. Action RPGs' are not for me. 

3) "Archers are too OP!"
My first response would be "Then why don't you create an Archer team?" And they will probably be like "I don't have so and so character or don't have so and so runes" Then shouldn't you respect the people who managed to create such a team and understand it wasn't easy for them to do so. I do not use an Archer Arena team. If you watched my video titled "Arena Legendary Milestone Achieved", you will realise that I eat Archers for breakfast. I would much rather face 5 Archers than 2 Swappers. So since the age of release of Ronan and Faye, Archers ceased to be OP. But...but Summoners are OP. Yes, that I have to agree and we will get to that.

4) "The game is too easy/hard."
To the developers: If someone complains the content is too hard, take heed of them and if too many say the same, please lower the difficulty. 
To those who say event too easy: Screw you! I would like to see you complete last event Master Trial 2 with no gem usage. We are not playing Darkest Dungeons or XCOM Within. Might I suggest you try out those games for an increased in difficulty of game-play level. 

5) "The game takes too much time"
Recently, someone asked me to try out a game called King's Raid sort of as a Valiant Force replacement. Like I mentioned, I don't really like ARPG. Another of my friend tried it out and told me it was actually more time consuming than Valiant Force. I don't think any game out there, be it Summoner's War, 7 Knights, Dynasty Warriors are any less grindy. I think the correct version of what that statement should be is "For some reason, I have lost interest in the game" If on the off chance you are talking about the raid, with the release of Sven, there is a way to attain at least 1.6 million points without retreating so that should very much shorten your length of gameplay time. I will be creating videos on the Raid Bosses once my schedule frees up. 

Now, with all the above rebuttals, am I implying that this game is practically made out of Rainbows and Unicorns? Absolutely not. Let's look into some aspects in which XII Braves can definitely improve upon. 

1) Raid
Raid was probably one of the why many people left. It led to the re-shuffling of so many guilds. New players being kicked to the kerb because they weren't hitting so and so guild requirements. Guilds disbanding as players left to seek out guilds that could kill off raid bosses. Added to that, the only viable way of dealing high damage to the boss without using an unsustainable amount of items seemed to be using the Drake Kahuna Combo which required lots of retreating and a humongous amount of RNG plus time wastage.

What XII Braves could have done better: Since it was still in Beta, they should release it only for a period of 1 week, shut it down, gather feedback, make changes, re implement it again for 1 week. Rinse and repeat till perfection.

As it stands, many people are burnt out and not many have the motivation to clear raid bosses. With the introduction of Sven, clearing all 4 raid bosses with a full team of 35 strong warriors is definitely possible. The main reason why this week's raid as well as possibly the next week's one will have no such guild clearing all 4 is because the player base is tired.

So what can XII Braves do: Lower the raid boss difficulty(the third and fourth boss) even further please. Make it not a chore but something people look forward to doing because they know they can get to the end. 

2) Arena
Summoners are OP. I think that about sums it up. 

To XII Braves: Please do more detailed testing before releasing new characters into the system. If you watched my arena video on "Arena Legendary Milestone Achieved", when I went up against two Talissas', both summons managed to cast spells before I even had the chance to cast anything. It's supposed to be a turn-based RPG, not I 1-turn, opponent many turns-RPG. The worst was when I went up against this team that had Ronan and Sven and Talissa. Both Summons plus Ronan managed to cast their spells before I could even do anything. I am already using a tanky combination and I can't even withstand that kind of damage. Arena should never be about one Meta alone. Before Summoners, despite many crying that Archer's were OP, there were actually 3 Metas; Archers, Swappers and Mages. Now, I just pray I can tank. So please make Valiant Force a true blue Turn-based RPG again. Thanks! 

3) Events
Stop coming up with stages that cannot be completed without gems. It was the same with the last event whereby Master Trial 2 was impossible without the spending of gems. It is the same for this event on stage 52 onward. I understand that this is supposed to be Master level or a Guild event. From a Dolphin's point of view, I have spent gems to upgrade my equipment, to get Heroes leveled up  and now I still have to spend gems to clear a stage. It really deters me from doing so. In the end, I did not even attempt Master Trial 2 last event. I believe you have records and I assume they will show you that only a handful of people did do it because no one seemed to respond or want to show off what Master Trial 3 was in the forums, Discord as well as on Facebook. This then begs the question, who are you creating content for? 5 individuals? A guild of 35 very passionate people but is now already disbanded? 

What XII Braves can do: 
As soon as you can, please lower the difficulty of Ascension Keep Level 52 onward as they will require guild-mates to just inefficiently waste their energy throwing themselves against the boss to lower the difficulty when the energy can be used instead to farm for Sven. If you do not lower the difficulty, you will create more rifts within the guilds or you will again just be designing Trials for those few individuals(whomever they are). One day, these whales will get sick of you milking them and also decide not to do them. I, as a mid-range spender, just want to upgrade my heroes and equipment and clear whatever all the Trials. I believe there are other Dolphins out there who share the same sentiment. Like I mentioned before, for those who complained that content was too easy; Screw them, ask them to clear Master Trial 2 last event without using gems or switch to Darkest Dungeons. 

Guidelines for the difficulty of events: Before coming up with future events, consider this. Are there 100 players within the game that can complete this content? Are there 3 guilds within the game that can complete the content? People who spend money in the game(whales and dolphins) want to feel a sense of accomplishment. By introducing content that can only be completed via an inefficient usage of time, gems and energy will only cause more players to leave. So I do hope you consider this and execute the necessary changes. 

One more point with regards to events. Do not make Normal difficulty have the ability to get more event orbs than Master difficulty. The point of playing or paying for games is to know that your hard work, your time spent is rewarded. By having Normal difficulty give more event orbs than Master difficulty, you are promoting non-strategic game-play and having players choose between competing as well as getting better loot. This two do not go hand in hand and does not make sense. Why do players have to choose? Isn't it common sense if I manual on Master(takes me 6 minutes) as compared to I auto on Normal(takes me less than 1 minute), I should be getting more of everything? I hope that XII Braves no longer puts players in such a situation. 

4) Banning of people
I agree with the recent ban wave. If people use underhand methods to attain cheaper gems, they should be banned. The only sad part was that this could not have been done sooner. I know of two of my guild-mates, I would term them as whales as they were always Top 10 on the Event Leader-boards, who left because it seemed that no matter how much they spent, they could not get to the top. If Valiant Force had caught onto those cheaters sooner, they might not have left and we would still have two very impressive strategists within the game. 

What XII Braves can do: From what I have heard, gem sellers use Google Credits gotten from doing surveys to purchase gems. The players then give their accounts to these gem sellers who then use the Google Credits to purchase gems for them and sell them at a cheaper price. I am unsure if these credits are different from those bought in a 7-11 but if they are Valiant Force can disallow any gems to be bought using such credits. 

Final Words
I have played quite a few games(Pokemon Go, Dot Arena, Rage of Bahamut, Clash Royale, Clash of Clans, Hearthstone). In all these games mentioned, I have spent hundreds, if not thousands on them. In comparison, even after 5 months and 25 YouTube videos later, I can still say I really like Valiant Force a lot. I like how I have as much time to think as I would like before I make my next move. I like how this game allows me to go into standby mode and then resume it later. I like the way auras work as well as the character skill animations. For those who are thinking about quitting or who have quit, what game are you going to turn to that has such features and more. If you do indeed find a Turn-Based RPG recently or soon-to-be released, drop me a PM and I will check it out. In the meantime, Valiant Force, you have my support  :)

Re: [Valiant Force] From a Dolphin's Point of View

Posted: Tue Apr 04, 2017 9:12 pm
by sleepybryan
+1

Re: [Valiant Force] From a Dolphin's Point of View

Posted: Tue Apr 04, 2017 10:21 pm
by JeForceX
Here are my opinions from a neutral standpoint - not biased towards FunPlus / XII Braves / Whales / Dolphins / F2P.

1. Is the game developer listening too much or too little?
This is not a simple 'Yes or No' question as there were variations through time.

Prior to closed beta and game launch, the game developer listens a lot. Yes, a lot!
A lot of changes were made to the game such as nerfing Magebane Shizu and Elementalist Kiera which were great balancing. <-GCWCID
Valiant Force was in its golden era all the way till its peak at the Winter Crown / Twin Frost Ascension / Snowman Invasion season.

Ever since the Lunar New Year (Wings of the Ancient / Ancient Awakening / Elemental Chaos / Darkness Descends) update, the game developer started turning inwards and stopped listening that much. So what exactly happened during this period? This brings me to my next point.


2. Customer service standards took a dive to oblivion.
I recalled how fast (and responsive) the in-game customer service responded to my call for pleas when something bitter happened to me in-game. <-GCWCID
Unfortunately, things started changing drastically when responses became templated and could even go as silly as 'Kindly record a video of how to reproduce the game crash instance.'

This is not just me alone but many of my friends also faced the same issue. Most of us are working adults, some of them work on rotating shifts and do not have the time to download, install, learn how to use, and then finally record an in-game video of how to reproduce the game crash instance. We need to catch our sleep and do not have spare time to do so. Many chose to quit the game instead of recording that 'crash' video.

Uninstalling the game app is so much faster, less frustrating, and we get to catch an additional hour of sleep before starting another long day of work. What about the money we spent in-game? Well, we are grown-up adults and we know what are the risks to bear when paying for mobile games. At most take it as a lesson learned not to 'invest' in such game companies again. There are so many more reliable mobile game companies such as Supercell, GameLoft, Nexon, Square Enix, and even LINE to 'invest' on.

Back to the question of customer service standards, why can't they just accept text-based reporting?
Players do not have to spend time recording, processing and uploading videos, the game developer side do not have to spend time watching that video either.
It is so much faster and all of us can catch an additional hour of sleep, win-win situation.


3. Recycled Events and Game Assets
From the Snowman Invasion (Halloween 2) to Darkness Descends (Titans of Coliseum 2) to Firestorm Ascension (Twin Frost Ascension 2), event maps and styles started to become recycled which many long time players can identify.

Some would argue how much they love the tower event and hope that it can return again soon. Some dread to play another tower event as it is way too time-consuming where manual play is required to clear the higher floors. There are always two sides to a coin but the game developer should listen to both sides and strike a perfect balance.

The Curious Carnival of Horrors (Seraphina / Kahuna) and Elemental Chaos (Drake / Victoria) are great designs and the game developer should continue to produce new contents in this direction instead of recycling past events. <-GCWCID


4. Guild Raid & Discord (not the app)
New feature for players to participate as a guild? Awesome design and something new to explore! <-GCWCID
However, another kind of problem surfaces. The guild raid feature is designed for top performing guilds while guilds on the lower end are left to - rot. Many players starting 'moving house', guilds get disbanded, and there are also in-fighting taking place internally due to performance issues.

Even as the guild master of a casual and social guild, I truly hoped to have some fun with my guild members but things turned the other way round. Guild members who could not contribute as much as they hoped to got frustrated and decided to quit the game for good. Others who still love the game continued to remain but did not participate in the guild raid ever again, even with the recent reduction in raid boss difficulty.

Despite being the first person in the guild to hit the raid boss (after the nerf) and also encouraged guild members to do so through communication channels such as in-game guild chat and facebook messenger, everyone seems to be traumatized and no longer want to do it again. This has certainly scarred the game experience for many players and might last them a lifetime. Should I be angry and expel these guild members because of the game developer's decision to make the guild raid bosses so difficult? Certainly not.


5. Final Words
Majority of my real life friends and pioneer (spending) guild members have quitted Valiant Force for good.
Some returned older mobile game titles such as Valkyrie Crusade, Summoners War, Fate/Grand Order, others moved on to newer mobile game titles such as King's Raid and War of Crown.
I have also stopped spending in-game (optional) as I can no longer see any more 'value' aside from the unbalanced Summoner Heroes.
4 more Summoner Heroes to be released and this game will soon turn into Summoners' War where the Valiants are forgotten.

Some words for the game developer? Definitely.
While it is certainly too late to apologize to players who have quitted for good, it is never too late to change for the better and rebuild the player population.
1. Restart the once great communications with the game community, be it on the Facebook Page, Official Forum, even simple Ask-Me-Anything (AMA) style posts would help a lot! Of course, the game developer has to be active and reply to the questions, not keep quiet.
2. Stop recycling events and start writing new story chapters, even character side stories with playable quests are great!
3. The recent developer blog on Guild Raid 2.0 certainly helps brighten up the mood for many (remaining) players and I really hope the Beginner Dungeon is accessible to everyone, not just for low level guilds and then disappears forever once the guild has grown.
4. XII Braves should train up the customer service staff and perhaps even enforce a rule that every employee must be a player or have played Valiant Force before. It is worrying to know that customer service staff do not even know the difference between a valiant or normal hero as well as stat rune vs skill rune.
5. #MakeValiantForceGreatAgain

Re: [Valiant Force] From a Dolphin's Point of View

Posted: Tue Apr 04, 2017 10:47 pm
by Enixus
It's good that they've begun to try, but it is coming a tad too slow and the thing about such app games is that once people decide to move, they don't come back for it. Even a whale/mega veteran like Leonzai is diverting his attention already, as a matter of fact. Devs listen, but our feedback to what they have implemented after "listening" gets largely ignored.

Re: [Valiant Force] From a Dolphin's Point of View

Posted: Tue Apr 04, 2017 11:01 pm
by Lightwind
Hi, my name is JamesWong. I classify myself as a mid-spender on the game and this is my take on the current situation of the game. I will first be debunking some of the statements players have cried out about the game before moving on to some of the issues still present within Valiant Force and how it could improve from there. 

Let's start with the most common complain:
1) "The developers do not listen!"
The developers DO listen. When you said Memory Crystals were hard to get, they organised a rate up event. When you mentioned that event rewards should include New Event Heroes, they included it within the 100% completion rewards plus made it farm-able from the maps itself too. You demanded they release Guild Raid. Well, they did that too(albeit a flawed one, which we will get to later on). You cried out for a chance to restore your weapon. Just spend gold to re-roll. "OMG, my Faith is not right?!" Here's a pixie for you. I'm not sure if the partial set bonus was a suggestion but if it is well throw that in the list as well. I am pretty sure there were many other suggestions that were implemented so those plus the above just goes to show that the developers DO listen! In fact, sometimes I feel they listen and care too much. So much so that, with the continued barrage of negative comments, they have entered into this state of mind. "What's the point in responding to all the hate? We have done our best to listen, to change and all we get back is persistent criticism." And that is perhaps the reason they no longer respond to any of the forum posts. I kinda sympathize when I stand in their shoes and I hope to convince some of you to see it that way too. As someone aptly put during the Loveable banning saga(which we will also get to), Give Credit Where Credit is Due(GCWCID). 

To the developers: I think you are doing a great job. Please continue listening to our feedback, responding to our comments and changing the game for the better. 
Sorry, while they have been listening, I don't think they are listening or responding enough. Just look at how many people are quitting or feeling burned out/tired. At the very least, just acknowledge and say they are working on it but on too many issues/points... it's just silence. Silence is ambiguous. It can be taken to mean many things, not just "Yes, noted, will work on it but right now too busy to respond to everything." 

It is especially important given how competitive the market is and how badly they screwed up with the guild raid "beta" testing on live server implementation. (I'm one of those traumatized players... I still do it on AUTO but only because I feel obligated to for the guild's sake, which is pretty sad given it's a game.) And also given how responsive (and generous) they were initially. I LOVED how generous the game was when I first started this game... looked forward to the daily login, and also enjoyed the Frost Towers (I started in the middle of the event) and Phoenix event with all the ang pows... haha. Good times! 

Re: [Valiant Force] From a Dolphin's Point of View

Posted: Tue Apr 04, 2017 11:57 pm
by JamesWong
Here are my opinions from a neutral standpoint - not biased towards FunPlus / XII Braves / Whales / Dolphins / F2P.

1. Is the game developer listening too much or too little?
This is not a simple 'Yes or No' question as there were variations through time.

Prior to closed beta and game launch, the game developer listens a lot. Yes, a lot!
A lot of changes were made to the game such as nerfing Magebane Shizu and Elementalist Kiera which were great balancing. <-GCWCID
Valiant Force was in its golden era all the way till its peak at the Winter Crown / Twin Frost Ascension / Snowman Invasion season.

Ever since the Lunar New Year (Wings of the Ancient / Ancient Awakening / Elemental Chaos / Darkness Descends) update, the game developer started turning inwards and stopped listening that much. So what exactly happened during this period? This brings me to my next point.


2. Customer service standards took a dive to oblivion.
I recalled how fast (and responsive) the in-game customer service responded to my call for pleas when something bitter happened to me in-game. <-GCWCID
Unfortunately, things started changing drastically when responses became templated and could even go as silly as 'Kindly record a video of how to reproduce the game crash instance.'

This is not just me alone but many of my friends also faced the same issue. Most of us are working adults, some of them work on rotating shifts and do not have the time to download, install, learn how to use, and then finally record an in-game video of how to reproduce the game crash instance. We need to catch our sleep and do not have spare time to do so. Many chose to quit the game instead of recording that 'crash' video.

Uninstalling the game app is so much faster, less frustrating, and we get to catch an additional hour of sleep before starting another long day of work. What about the money we spent in-game? Well, we are grown-up adults and we know what are the risks to bear when paying for mobile games. At most take it as a lesson learned not to 'invest' in such game companies again. There are so many more reliable mobile game companies such as Supercell, GameLoft, Nexon, Square Enix, and even LINE to 'invest' on.

Back to the question of customer service standards, why can't they just accept text-based reporting?
Players do not have to spend time recording, processing and uploading videos, the game developer side do not have to spend time watching that video either.
It is so much faster and all of us can catch an additional hour of sleep, win-win situation.


3. Recycled Events and Game Assets
From the Snowman Invasion (Halloween 2) to Darkness Descends (Titans of Coliseum 2) to Firestorm Ascension (Twin Frost Ascension 2), event maps and styles started to become recycled which many long time players can identify.

Some would argue how much they love the tower event and hope that it can return again soon. Some dread to play another tower event as it is way too time-consuming where manual play is required to clear the higher floors. There are always two sides to a coin but the game developer should listen to both sides and strike a perfect balance.

The Curious Carnival of Horrors (Seraphina / Kahuna) and Elemental Chaos (Drake / Victoria) are great designs and the game developer should continue to produce new contents in this direction instead of recycling past events. <-GCWCID


4. Guild Raid & Discord (not the app)
New feature for players to participate as a guild? Awesome design and something new to explore! <-GCWCID
However, another kind of problem surfaces. The guild raid feature is designed for top performing guilds while guilds on the lower end are left to - rot. Many players starting 'moving house', guilds get disbanded, and there are also in-fighting taking place internally due to performance issues.

Even as the guild master of a casual and social guild, I truly hoped to have some fun with my guild members but things turned the other way round. Guild members who could not contribute as much as they hoped to got frustrated and decided to quit the game for good. Others who still love the game continued to remain but did not participate in the guild raid ever again, even with the recent reduction in raid boss difficulty.

Despite being the first person in the guild to hit the raid boss (after the nerf) and also encouraged guild members to do so through communication channels such as in-game guild chat and facebook messenger, everyone seems to be traumatized and no longer want to do it again. This has certainly scarred the game experience for many players and might last them a lifetime. Should I be angry and expel these guild members because of the game developer's decision to make the guild raid bosses so difficult? Certainly not.


5. Final Words
Majority of my real life friends and pioneer (spending) guild members have quitted Valiant Force for good.
Some returned older mobile game titles such as Valkyrie Crusade, Summoners War, Fate/Grand Order, others moved on to newer mobile game titles such as King's Raid and War of Crown.
I have also stopped spending in-game (optional) as I can no longer see any more 'value' aside from the unbalanced Summoner Heroes.
4 more Summoner Heroes to be released and this game will soon turn into Summoners' War where the Valiants are forgotten.

Some words for the game developer? Definitely.
While it is certainly too late to apologize to players who have quitted for good, it is never too late to change for the better and rebuild the player population.
1. Restart the once great communications with the game community, be it on the Facebook Page, Official Forum, even simple Ask-Me-Anything (AMA) style posts would help a lot! Of course, the game developer has to be active and reply to the questions, not keep quiet.
2. Stop recycling events and start writing new story chapters, even character side stories with playable quests are great!
3. The recent developer blog on Guild Raid 2.0 certainly helps brighten up the mood for many (remaining) players and I really hope the Beginner Dungeon is accessible to everyone, not just for low level guilds and then disappears forever once the guild has grown.
4. XII Braves should train up the customer service staff and perhaps even enforce a rule that every employee must be a player or have played Valiant Force before. It is worrying to know that customer service staff do not even know the difference between a valiant or normal hero as well as stat rune vs skill rune.
5. #MakeValiantForceGreatAgain
Thanks for sharing. I'm glad we agree on a number of points. You also brought up some relevant points such as Valiants being weak and the irritating automated reply that the developers should look into too.

Re: [Valiant Force] From a Dolphin's Point of View

Posted: Tue Apr 04, 2017 11:59 pm
by JamesWong
Hi, my name is JamesWong. I classify myself as a mid-spender on the game and this is my take on the current situation of the game. I will first be debunking some of the statements players have cried out about the game before moving on to some of the issues still present within Valiant Force and how it could improve from there. 

Let's start with the most common complain:
1) "The developers do not listen!"
The developers DO listen. When you said Memory Crystals were hard to get, they organised a rate up event. When you mentioned that event rewards should include New Event Heroes, they included it within the 100% completion rewards plus made it farm-able from the maps itself too. You demanded they release Guild Raid. Well, they did that too(albeit a flawed one, which we will get to later on). You cried out for a chance to restore your weapon. Just spend gold to re-roll. "OMG, my Faith is not right?!" Here's a pixie for you. I'm not sure if the partial set bonus was a suggestion but if it is well throw that in the list as well. I am pretty sure there were many other suggestions that were implemented so those plus the above just goes to show that the developers DO listen! In fact, sometimes I feel they listen and care too much. So much so that, with the continued barrage of negative comments, they have entered into this state of mind. "What's the point in responding to all the hate? We have done our best to listen, to change and all we get back is persistent criticism." And that is perhaps the reason they no longer respond to any of the forum posts. I kinda sympathize when I stand in their shoes and I hope to convince some of you to see it that way too. As someone aptly put during the Loveable banning saga(which we will also get to), Give Credit Where Credit is Due(GCWCID). 

To the developers: I think you are doing a great job. Please continue listening to our feedback, responding to our comments and changing the game for the better. 
Sorry, while they have been listening, I don't think they are listening or responding enough. Just look at how many people are quitting or feeling burned out/tired. At the very least, just acknowledge and say they are working on it but on too many issues/points... it's just silence. Silence is ambiguous. It can be taken to mean many things, not just "Yes, noted, will work on it but right now too busy to respond to everything." 

It is especially important given how competitive the market is and how badly they screwed up with the guild raid "beta" testing on live server implementation. (I'm one of those traumatized players... I still do it on AUTO but only because I feel obligated to for the guild's sake, which is pretty sad given it's a game.) And also given how responsive (and generous) they were initially. I LOVED how generous the game was when I first started this game... looked forward to the daily login, and also enjoyed the Frost Towers (I started in the middle of the event) and Phoenix event with all the ang pows... haha. Good times! 
The past as well as those whom we have left behind with it will always be carried with us  :x

They did release a developer's blog a few days back about major upcoming changes to the raid. 

Re: [Valiant Force] From a Dolphin's Point of View

Posted: Wed Apr 05, 2017 12:00 am
by JamesWong
It's good that they've begun to try, but it is coming a tad too slow and the thing about such app games is that once people decide to move, they don't come back for it. Even a whale/mega veteran like Leonzai is diverting his attention already, as a matter of fact. Devs listen, but our feedback to what they have implemented after "listening" gets largely ignored.
That's true, but the question is "Are people expecting too much? Are there so many better games out there? And if so, in what aspect?"

Re: [Valiant Force] From a Dolphin's Point of View

Posted: Wed Apr 05, 2017 3:30 am
by Xinhuan
5) "The game takes too much time"
Recently, someone asked me to try out a game called King's Raid sort of as a Valiant Force replacement. Like I mentioned, I don't really like ARPG. Another of my friend tried it out and told me it was actually more time consuming than Valiant Force. I don't think any game out there, be it Summoner's War, 7 Knights, Dynasty Warriors are any less grindy. I think the correct version of what that statement should be is "For some reason, I have lost interest in the game" If on the off chance you are talking about the raid, with the release of Sven, there is a way to attain at least 1.6 million points without retreating so that should very much shorten your length of gameplay time. I will be creating videos on the Raid Bosses once my schedule frees up. 
I mostly agree with James' post for the most part, but I disagree with the point above about the length of playtime required for VF. The argument put forth here by James is that because other games are grindy, it is ok for VF to be grindy too, and this isn't really valid justification.

Two of my friends quit VF this week (and left the guild to free up the guild slot), each citing that the game is taking up too much of their time. Currently, VF requires no less than 3 hours just to clear all the arena games as well as the 300 or so energy. Consider this

24 arena orbs - 1 hour for 24 matches.
300 energy (from maxed water mill, and various lunch/dinner/wishing well/guild chest/marketplace) - that's 20 runs of event tower, say Floor 50. About 2 hours give or take a bit at 10 runs per hour, along with doing some capitol/gold mine/dailies.

That's without considering guild raids. Or any future content like Guild Conquest. It's only going to get worse. Right now, the game is in a state where players feel obligated to grind, or they will fall behind. And if they are feeling they are falling behind then it stops being fun; it's a terrible feeling. Maybe James here can clear content and all his energy much faster than the average player because his gear and units are much much better than the average player, James might take 2/3 or even 1/2 the time required, or maybe even put the game on Auto on floor 50 while the rest of us are manual-ing the hard upper floors, and this could be the reason that James does not feel the game is grindy.

I hope i've shed some light on the subject, because if I told you "What if, everyday, you now have 3 extra hours to do whatever you want?" would you take it? All that extra time, how many animes can you watch? Movies? Youtube? Hanging out with friends? Other hobbies? Because at some point, it just feels we are going through the motions daily, and it involves repeating manually the same Floor 50 (or whatever event tower floor you can handle) over and over and over and over again for 20 times for 2 hours daily for 2-3 weeks.

I know what some people are going to say - "But sir, you do not have to min-max. Nor do you need to spend 300 energy everyday. Just spend 200 energy instead. Prioritize your life". And that is correct. People are choosing to play the game less, or just quit entirely - like my 2 friends. People who choose to play the game less eventually lose interest in the game because they know they are falling behind.

Re: [Valiant Force] From a Dolphin's Point of View

Posted: Wed Apr 05, 2017 6:32 am
by uratex16
It IS grindy. Sure it is less grindy than the other games out there, but that does not mean it is not grindy at all.

I agree with most points here. I appreciate them improving the raid weekly though I agree that being in "beta" phase they could have removed it after a few weeks of testing so that it may feel like it really is in beta. Thing is, they released 2 major contents (raids and summoners) and there are a handful of community feedback with the two, but in my opinion, there is a lack of attention brought to in regards to the summoners.

I hope devs do read this. Devs thank you so much and the community appreciates what you are doing so far but please take a glimpse at the summoner meta as well please?