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Silmeria
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Why people are (still) quitting

Tue Aug 08, 2017 7:49 pm

I Noticed more people are quitting in Everglades lately... And my guild has lost some members because of various reasons so I might as well as list this here.

1. Gameplay is (still) repetitive
I've had hope that with global launch the developers will bring more exciting content and more community gaming together. And... sure there are new contents and various new mechanic for events but they're still lacking important component...
For example, Abyssal gate is actually a very potential mechanic to get people to help each other. If only you can send help request for harder stages to stronger players, this would encourage community Play... And instead of that it's just boring old solo gameplay.
Lost map is nice... But the rate is a bit low. There are no guarantee to get at least one set of equipment which is disappointing. And the random drop is annoying, there are some players who have 3 accessories and no vanity, and the other player have 3 vanity and no accessory. Why not make the loot an equipment selector rather than random drop?

2. Balance is (still) off
Mystic and healers are still underwhelming.
Basically cancer ranger and SDD squad still conquer everything.

3. Slow Contents and Bug Fixes.
I understand that people need time to develop but... Conquest is still not yet released and Nude Allies Bug is finally fixed after 9 months. Wow. BTW, when you resume battle, your allies now come with equipment... But no talent. So one issue is resolved and another issue is invented. You guys need to speed things up.

4. No Appreciation for Old/Returning Players.
I understand that VF is really generous with gems and other in-game feature. But I feel as if old players don't get more benefit than new players... New players can catch up by spending more. 1million download bundle sale instead of 1million download gift is another proof of this. This is quite disappointing imo.
And then there's no gift for people who returned from hiatus. There are a lot of game who gives freebies to get quitting players to come back. This game just lacks the quality to bring back old players. Even a small 3-star selector, pixie selector and 400 gems is a great appreciation for returning players. Better than nothing.

5. Lack of Story/Lore/Villain.
Who is Emma? Who is Ethan? Who is Leon's father?
Almost one year since game release and not even a hint of their arrival into the game. Who is the villain of VF? Balthor? He's kind of a sad excuse of a villain.
IMO Lore is one of the important aspect of a game because it takes you into a journey with the characters and develop bonds with the game.
Faith is very unique to VF and it's very potential to develop faith lores into the game such as who are the gods, why do they worship them, and what is the relation to VF heroes with the gods?

VF has so much potential and it's very saddening for me to see it wasted.
Tales of Rays is a great competitor for VF as tales series has very good story telling, character development, beautiful art and gameplay. Also great service. I'm just saying :p

I appreciate the work of MiloD and your effort. But I think the problem lies within development team. I do hope you can bring VF to its greatest potential.

Cheers.
From a player who loves this game.
 
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ashenwind
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Re: Why people are (still) quitting

Tue Aug 08, 2017 10:03 pm

Red colored passage is what I think concerning the point you have raised here
I Noticed more people are quitting in Everglades lately... And my guild has lost some members because of various reasons so I might as well as list this here.

1. Gameplay is (still) repetitive
I've had hope that with global launch the developers will bring more exciting content and more community gaming together. And... sure there are new contents and various new mechanic for events but they're still lacking important component...
For example, Abyssal gate is actually a very potential mechanic to get people to help each other. If only you can send help request for harder stages to stronger players, this would encourage community Play... And instead of that it's just boring old solo gameplay.
(I suppose there is some limitation concerning the game engine itself, as well as how the turn flow will go that prevent the developer to implement this feature. There is also a need to add party-only chat with this online party-play you are asking for, which will become additional works, which (usually) led to even more bugs. Just look at to the new 3x event run and when vice guild leader is first applied to the game. There are bugs enshrouding them)

Lost map is nice... But the rate is a bit low. There are no guarantee to get at least one set of equipment which is disappointing. And the random drop is annoying, there are some players who have 3 accessories and no vanity, and the other player have 3 vanity and no accessory. Why not make the loot an equipment selector rather than random drop? (I have to agree that the map drop rate is on the low side. Concerning duplicate items, I guess making the map drop shards that we can exchange for equipment we want instead will work better.)

(To be honest, I actually find the break period event to be more enjoyable than the usual two-week hero release event :lol: Mostly because it's always something new-so far at least-, and it's easy enough to do.)


2. Balance is (still) off
Mystic and healers are still underwhelming.
Basically cancer ranger and SDD squad still conquer everything.(Can't argue about this. Rangers are actually like carry-heroes on DoTA, so i guess them being OP after we build their gear properly is justified. The same thing also apply to SDD squad. I suppose the current event bosses we have since the elves arrived are specifically made to counteract these two type of squads. But that's pve. Arena is always different things altogether. It's okay for me, but it's simply because i never really play competitively both on Arena and event ladder. Though, more variants than the current meta play THAT ACTUALLY WORK is always welcomed. But then again, it's player that is responsible to find new meta from what the dev gave us.)

3. Slow Contents and Bug Fixes.
I understand that people need time to develop but... Conquest is still not yet released and Nude Allies Bug is finally fixed after 9 months. Wow. BTW, when you resume battle, your allies now come with equipment... But no talent. So one issue is resolved and another issue is invented. You guys need to speed things up. (honestly, I tried to turn a blind eye on this one. They did at least do a quick fixes to things, and the abuse-able bug like previous week critical type aura triggering without having to actually score a critical hit on iOS is fixed within a week. And the bug concerning guild is also fixed within a week time. So give them some credit.)

4. No Appreciation for Old/Returning Players.
I understand that VF is really generous with gems and other in-game feature. But I feel as if old players don't get more benefit than new players... New players can catch up by spending more. 1million download bundle sale instead of 1million download gift is another proof of this. This is quite disappointing imo.
And then there's no gift for people who returned from hiatus. There are a lot of game who gives freebies to get quitting players to come back. This game just lacks the quality to bring back old players. Even a small 3-star selector, pixie selector and 400 gems is a great appreciation for returning players. Better than nothing.
(This, I agree. Giving returning player some freebies will encourage them to return and give them some chance to keep up with the new meta)

5. Lack of Story/Lore/Villain.
Who is Emma? Who is Ethan? Who is Leon's father?
Almost one year since game release and not even a hint of their arrival into the game. Who is the villain of VF? Balthor? He's kind of a sad excuse of a villain.
IMO Lore is one of the important aspect of a game because it takes you into a journey with the characters and develop bonds with the game.
Faith is very unique to VF and it's very potential to develop faith lores into the game such as who are the gods, why do they worship them, and what is the relation to VF heroes with the gods?
(This, I agree too. Very much so.
Before Leon & Theia 5* release, event quest usually only tell side stories concerning new heroes. Nothing about main story, which is fine and it's okay if we passed it. But currently, event quest story seems to be the continuation of main story. Some newer player(s) who wants to know the lore and story will wonder how the hell Leon suddenly become this cool and good looking bishonen, or what the Valiants are doing  in elven kingdom when Balthor is still on the loose, etc.
I suppose, by giving some way to review the story so far by chronological order, will be a big help to understand the stories and lore more.
Also, there is no fix world map. We never know where Gevalon is situated in. Was it next to Everglades? South of Hesteil? etc. I had to literally made up my own map when I'm writing my fanfic, just to imagine where those region are situated to each other..)


VF has so much potential and it's very saddening for me to see it wasted.
Tales of Rays is a great competitor for VF as tales series has very good story telling, character development, beautiful art and gameplay. Also great service. I'm just saying :p

I appreciate the work of MiloD and your effort. But I think the problem lies within development team. I do hope you can bring VF to its greatest potential.
Yep. MiloD, you're the best! :D

Cheers.
From a player who loves this game.
Cheers for compiling this up :)
A player who also loves this game
 
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Bansky
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Re: Why people are (still) quitting

Wed Aug 09, 2017 12:38 pm

I can only think of two things to spike up the community interest once again.  Since I am a competitive player, my suggestions are mostly focused on the competitive aspects of the game.

First thing would be the GVG update.  GVG is like the ultimate feature for all competitive online games.  The devs really need to speed up the development of GVG/Conquest feature.  They should make it ready for the 1-year celebration of VF launch, even if only at Beta phase.  We need to hear news about it's development and we should be provided advanced previews for the GVG mechanics so every guild can prepare.

Second would be Arena.  Arena needs to be revamped as well.  There is no long-term goal in arena.  Weekly arena reset is becoming tiresome.

I understand the Devs need to juggle their time and energy between developing weekly events versus the long-term development updates such as GVG feature, etc.  I personally feel they should be prioritizing the competitive aspect of the game now.
 
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gunfrey
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Re: Why people are (still) quitting

Wed Aug 09, 2017 1:54 pm

I Noticed more people are quitting in Everglades lately... And my guild has lost some members because of various reasons so I might as well as list this here.

1. Gameplay is (still) repetitive
I've had hope that with global launch the developers will bring more exciting content and more community gaming together. And... sure there are new contents and various new mechanic for events but they're still lacking important component...
For example, Abyssal gate is actually a very potential mechanic to get people to help each other. If only you can send help request for harder stages to stronger players, this would encourage community Play... And instead of that it's just boring old solo gameplay.
Lost map is nice... But the rate is a bit low. There are no guarantee to get at least one set of equipment which is disappointing. And the random drop is annoying, there are some players who have 3 accessories and no vanity, and the other player have 3 vanity and no accessory. Why not make the loot an equipment selector rather than random drop?

2. Balance is (still) off
Mystic and healers are still underwhelming.
Basically cancer ranger and SDD squad still conquer everything.

3. Slow Contents and Bug Fixes.
I understand that people need time to develop but... Conquest is still not yet released and Nude Allies Bug is finally fixed after 9 months. Wow. BTW, when you resume battle, your allies now come with equipment... But no talent. So one issue is resolved and another issue is invented. You guys need to speed things up.

4. No Appreciation for Old/Returning Players.
I understand that VF is really generous with gems and other in-game feature. But I feel as if old players don't get more benefit than new players... New players can catch up by spending more. 1million download bundle sale instead of 1million download gift is another proof of this. This is quite disappointing imo.
And then there's no gift for people who returned from hiatus. There are a lot of game who gives freebies to get quitting players to come back. This game just lacks the quality to bring back old players. Even a small 3-star selector, pixie selector and 400 gems is a great appreciation for returning players. Better than nothing.

5. Lack of Story/Lore/Villain.
Who is Emma? Who is Ethan? Who is Leon's father?
Almost one year since game release and not even a hint of their arrival into the game. Who is the villain of VF? Balthor? He's kind of a sad excuse of a villain.
IMO Lore is one of the important aspect of a game because it takes you into a journey with the characters and develop bonds with the game.
Faith is very unique to VF and it's very potential to develop faith lores into the game such as who are the gods, why do they worship them, and what is the relation to VF heroes with the gods?

VF has so much potential and it's very saddening for me to see it wasted.
Tales of Rays is a great competitor for VF as tales series has very good story telling, character development, beautiful art and gameplay. Also great service. I'm just saying :p

I appreciate the work of MiloD and your effort. But I think the problem lies within development team. I do hope you can bring VF to its greatest potential.

Cheers.
From a player who loves this game.
1. Eh i actually returned to the game when they released Eliza, and now it's better with how they add new dungeon during Ladder period so we have new things during that usually boring period And to be honest, all mobile games are repetitive. But in VF you dont need to spend much time doing that repetitive things unlike some games where you have to grind your way to progress.But i agree they need to do something about that RNG on Lost Map dungeons.

2. Yeah they need to fix the balance, its boring having to see the same comp everytime at Arena. Healer and Mystic also kinda underwhelming :( 

3. Well they may have been slow on the bug fixes, but not really a problem for me. As they also release some good contents lately to compensate for that.

4. Yes, i also suggested this long time ago. We really need this for returning players.

5. Agree with this one, VF needs some good lore and story. Some people play games for the stories which VF is lacking for now. VF need to add some scenes during important part of the story. And the way they incorporate stories into event is also bad. People who play after the events can't really follow the story. I think it may be wise to release some of those story related event maps into usual adventure Maps.
 
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Nightingale
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Re: Why people are (still) quitting

Wed Aug 09, 2017 4:07 pm

My sentiments in blue (Cause there's already a red one :P)
I Noticed more people are quitting in Everglades lately... And my guild has lost some members because of various reasons so I might as well as list this here.

1. Gameplay is (still) repetitive
I've had hope that with global launch the developers will bring more exciting content and more community gaming together. And... sure there are new contents and various new mechanic for events but they're still lacking important component...
For example, Abyssal gate is actually a very potential mechanic to get people to help each other. If only you can send help request for harder stages to stronger players, this would encourage community Play... And instead of that it's just boring old solo gameplay.
Lost map is nice... But the rate is a bit low. There are no guarantee to get at least one set of equipment which is disappointing. And the random drop is annoying, there are some players who have 3 accessories and no vanity, and the other player have 3 vanity and no accessory. Why not make the loot an equipment selector rather than random drop?
Gameplay is bound to be repetitive for every event, unless it's a totally new feature like Guild Raid. What do I mean by repetitive? Oh you know just slap new character/item designs, new/re-new status buffs/debuffs, add a tiny bit of dialogue, reset the bazaar and there you have it; a new event...

2. Balance is (still) off
Mystic and healers are still underwhelming.
Basically cancer ranger and SDD squad still conquer everything.
There were many proposed solutions to at least remedy the cancer teams in the past. Were any of them were implemented? No. So in the end (now) people just ride the train and faceroll every content.

3. Slow Contents and Bug Fixes.
I understand that people need time to develop but... Conquest is still not yet released and Nude Allies Bug is finally fixed after 9 months. Wow. BTW, when you resume battle, your allies now come with equipment... But no talent. So one issue is resolved and another issue is invented. You guys need to speed things up.
This game is riddled with bugs especially on Android, I'm honestly surprised it even made it to global launch. Their Quality Assurance is seriously tripping there.


4. No Appreciation for Old/Returning Players.
I understand that VF is really generous with gems and other in-game feature. But I feel as if old players don't get more benefit than new players... New players can catch up by spending more. 1million download bundle sale instead of 1million download gift is another proof of this. This is quite disappointing imo.
And then there's no gift for people who returned from hiatus. There are a lot of game who gives freebies to get quitting players to come back. This game just lacks the quality to bring back old players. Even a small 3-star selector, pixie selector and 400 gems is a great appreciation for returning players. Better than nothing.
Ever seen a game who has reached 1M downloads or other milestones asks its players to pay for what was supposed to be a celebration? I can't recall any. Over here we are presented more bundles as their way of saying thank you. Real smooth the Developers... Real smooth...smh

5. Lack of Story/Lore/Villain.
Who is Emma? Who is Ethan? Who is Leon's father?
Almost one year since game release and not even a hint of their arrival into the game. Who is the villain of VF? Balthor? He's kind of a sad excuse of a villain.
IMO Lore is one of the important aspect of a game because it takes you into a journey with the characters and develop bonds with the game.
Faith is very unique to VF and it's very potential to develop faith lores into the game such as who are the gods, why do they worship them, and what is the relation to VF heroes with the gods?
We'll probably get a continued story for the next area in story mode which may be more solid than the bits and pieces the events have been throwing around. But even the first 4 Acts feels empty, especially during the journey. To be frank, I don't really have high hopes for any interesting reads on the next area to be released.

VF has so much potential and it's very saddening for me to see it wasted.
Tales of Rays is a great competitor for VF as tales series has very good story telling, character development, beautiful art and gameplay. Also great service. I'm just saying :p

I appreciate the work of MiloD and your effort. But I think the problem lies within development team. I do hope you can bring VF to its greatest potential.

Cheers.
From a player who loves this game.
A few points (Complaints) I would like to add myself;

- Item bloat. Each event just adds more useless junk into my inventory. As time goes by our gears/runes kept increasing due to outfitting more Heroes and the more stuff I have, the lower my frame rate becomes for some reason. There were so many suggestions in the past like having equipped items not count towards the inventory limit being the popular one. What do we get instead? More bundles which include increased storage capacity. Is this a joke?

- The word 'Beta' is taken for granted. When a new feature gets released, it should be released in all it's glory. Not under some pretense of Beta and use it as an excuse for any shortcomings. Look at what happened to Guild Raid, how many of the player base has been culled because of it? The ceiling was set so high at the start of the so called Beta that resulted in players feeling frustrated and left, many guilds were also destroyed in the process. That was a giant nail to the coffin, whoever gave the green light to let something like that to be released before it was even properly tested must be smoking something real good.

- Bugs/glitches everywhere. This game is heavily infested with bugs, and no amount of re-installing, cache-clearing and phone buying will solve that. Telling me to play on other platforms like PC or iOS is not a solution. I just don't understand why bugs and even glitches pop up left and right like nobody's business after every new update. The popular one being screen freezing the moment the battle is supposed to end. Let's not forget the crashes and mission end errors, my gawd those... and so much more...

If you noticed, the game's ratings on Google Play is steadily dipping over the months ever since SEA launch. If it falls to 4.0 or lower I'll just drop this game entirely because any game that hits that mark is not worth it in my books. I sincerely hope the Developers spends just as much time and effort in implementing new and fancy bundles to improving the game's underlying problems and infrastructure. This is one of the games which I've kept playing for very long, I'll be sad and disappointed to let it go.

Sorry for rant, need to let some of it go...
 
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Silmeria
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Re: Why people are (still) quitting

Wed Aug 09, 2017 8:19 pm

First of all, Thanks for the replies guys. I hope our input reach the developer's ears. (even with a forum more dead than ever)
(Can't argue about this. Rangers are actually like carry-heroes on DoTA, so i guess them being OP after we build their gear properly is justified. The same thing also apply to SDD squad. I suppose the current event bosses we have since the elves arrived are specifically made to counteract these two type of squads. But that's pve. Arena is always different things altogether. It's okay for me, but it's simply because i never really play competitively both on Arena and event ladder. Though, more variants than the current meta play THAT ACTUALLY WORK is always welcomed. But then again, it's player that is responsible to find new meta from what the dev gave us.)

 (honestly, I tried to turn a blind eye on this one. They did at least do a quick fixes to things, and the abuse-able bug like previous week critical type aura triggering without having to actually score a critical hit on iOS is fixed within a week. And the bug concerning guild is also fixed within a week time. So give them some credit.)
Well... if you compare it with Dota... a Nuker and Healer hero can still kill given the right situation and team roster, and owning the game. 
While in VF those heroes will still die easily because of carries hitting multiple times (like 12 times? that's too OP imo).
And i just tested in zoey event.
You can still use SDD + Holy Defender to fight master difficulty. a bit harder but still owning because of unlimited hit in a single turn.
You just need to position and voila ! the boss is dead.
Developers just succeed in Discouraging SDD instead of disabling it, back then James Wong also used SDD to fight the black dragon. soo... SDD is still good outside the raid.

I do give them credit for the small bugs... i'm only mentioning the big bug because some heroes are basically useless without talent and when will conquest come? seriously.
I can only think of two things to spike up the community interest once again.  Since I am a competitive player, my suggestions are mostly focused on the competitive aspects of the game.

First thing would be the GVG update.  GVG is like the ultimate feature for all competitive online games.  The devs really need to speed up the development of GVG/Conquest feature.  They should make it ready for the 1-year celebration of VF launch, even if only at Beta phase.  We need to hear news about it's development and we should be provided advanced previews for the GVG mechanics so every guild can prepare.

Second would be Arena.  Arena needs to be revamped as well.  There is no long-term goal in arena.  Weekly arena reset is becoming tiresome.

I understand the Devs need to juggle their time and energy between developing weekly events versus the long-term development updates such as GVG feature, etc.  I personally feel they should be prioritizing the competitive aspect of the game now.
Yep. Arena reward is good but no real motivation to spend gems for arena orb aside of Fame.
Players ranked 2-100 should receive something unique like Arena Equipment, Costume, or Items.
80% Arena heroes are useless and not worth to take, even less motivating.
My sentiments in blue (Cause there's already a red one :P)

This game is riddled with bugs especially on Android, I'm honestly surprised it even made it to global launch. Their Quality Assurance is seriously tripping there.

A few points (Complaints) I would like to add myself;


- Item bloat. Each event just adds more useless junk into my inventory. As time goes by our gears/runes kept increasing due to outfitting more Heroes and the more stuff I have, the lower my frame rate becomes for some reason. There were so many suggestions in the past like having equipped items not count towards the inventory limit being the popular one. What do we get instead? More bundles which include increased storage capacity. Is this a joke?

- The word 'Beta' is taken for granted. When a new feature gets released, it should be released in all it's glory. Not under some pretense of Beta and use it as an excuse for any shortcomings. Look at what happened to Guild Raid, how many of the player base has been culled because of it? The ceiling was set so high at the start of the so called Beta that resulted in players feeling frustrated and left, many guilds were also destroyed in the process. That was a giant nail to the coffin, whoever gave the green light to let something like that to be released before it was even properly tested must be smoking something real good.

- Bugs/glitches everywhere. This game is heavily infested with bugs, and no amount of re-installing, cache-clearing and phone buying will solve that. Telling me to play on other platforms like PC or iOS is not a solution. I just don't understand why bugs and even glitches pop up left and right like nobody's business after every new update. The popular one being screen freezing the moment the battle is supposed to end. Let's not forget the crashes and mission end errors, my gawd those... and so much more...

If you noticed, the game's ratings on Google Play is steadily dipping over the months ever since SEA launch. If it falls to 4.0 or lower I'll just drop this game entirely because any game that hits that mark is not worth it in my books. I sincerely hope the Developers spends just as much time and effort in implementing new and fancy bundles to improving the game's underlying problems and infrastructure. This is one of the games which I've kept playing for very long, I'll be sad and disappointed to let it go.

Sorry for rant, need to let some of it go...
I thought us sea players were supposedly beta testers since we've had so many bugs during our days
and when the global launch come we wont have so many bugs anymore... turns out i'm wrong.
i don't think they have enough beta testers (if they even have beta testers).

There were talk about implementing partial rune inventory to decrease inventory bloating some months ago.
Guess we have to wait sometime soon-ish? (like soon as in unreleased content for 9 months)

The game's rating is 4.1 now... guess it's not a good sign for you lol
and don't worry about ranting, all of us experience frustrations at least at one stage in this game. I feel you brah.
 
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ashenwind
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Re: Why people are (still) quitting

Wed Aug 09, 2017 9:59 pm

First of all, Thanks for the replies guys. I hope our input reach the developer's ears. (even with a forum more dead than ever)
(Can't argue about this. Rangers are actually like carry-heroes on DoTA, so i guess them being OP after we build their gear properly is justified. The same thing also apply to SDD squad. I suppose the current event bosses we have since the elves arrived are specifically made to counteract these two type of squads. But that's pve. Arena is always different things altogether. It's okay for me, but it's simply because i never really play competitively both on Arena and event ladder. Though, more variants than the current meta play THAT ACTUALLY WORK is always welcomed. But then again, it's player that is responsible to find new meta from what the dev gave us.)

 (honestly, I tried to turn a blind eye on this one. They did at least do a quick fixes to things, and the abuse-able bug like previous week critical type aura triggering without having to actually score a critical hit on iOS is fixed within a week. And the bug concerning guild is also fixed within a week time. So give them some credit.)
Well... if you compare it with Dota... a Nuker and Healer hero can still kill given the right situation and team roster, and owning the game. 
While in VF those heroes will still die easily because of carries hitting multiple times (like 12 times? that's too OP imo).
And i just tested in zoey event.
You can still use SDD + Holy Defender to fight master difficulty. a bit harder but still owning because of unlimited hit in a single turn.
You just need to position and voila ! the boss is dead.
Developers just succeed in Discouraging SDD instead of disabling it, back then James Wong also used SDD to fight the black dragon. soo... SDD is still good outside the raid.

I do give them credit for the small bugs... i'm only mentioning the big bug because some heroes are basically useless without talent and when will conquest come? seriously.

and don't worry about ranting, all of us experience frustrations at least at one stage in this game. I feel you brah.
I get your point.
Supports and caster heroes in dota can still contribute to the team on end game, albeit not as much as the carry. This is what we still lack in VF. To maximize dps, we are forced to eschew several other form of supports because they don't mix well or are not necessary to survive the fight.

SDD actually already emulate this condition of support still being able to contribute. Matilda can still contribute by summoning pet as decoy to absorb some damage. Any of the lifesteal aura hero can either help disable enemies with their skill or adding some slight dps. And Kahuna offers quick healing overtime. It's just that there are requirements to see this happen: which is an enemy that limit attack trigger, or enemy that easily ruin positioning.
Unfortunately this is something that doesn't stretch to every heroes most of the time.

IMO, the current event boss is quite doable even without archers or sdd squad.
Well to be honest, I also used SDD to finish trial 2 just a day before James Wong posted his video. :lol: So I already know beforehand that it's possible. In fact, it was the only method i could think of back then :lol:
Then I fell back to 2 archers+freya zerker to finish trial 3. I succeeded just because i was lucky the whole team got teleported next to each other.. otherwise, I'm not really sure myself.
(If back then I've already finished building Leon, I would've used Leon, Freya and quick cd healer or guardians like Faye or Darrion to do the run, since it's possible to do without relying too much on attack trigger)

As for why SDD (or archers for that matter) is still being in use for this event, It's because this event boss' counter isn't too punishing for attack trigger team. So while at glance it seems hard to do with SDD and archers, it's still doable. All we need is enough cleansing serums and some healing potion for emergency.
But otherwise, the fight on master is quite challenging while still manageable in itself even if we don't rely on attack triggers too much. Which is good.

The previous black omen dragon is better at counteracting SDD and archer trigger. It's just that its normal attack was too cheap that it convolute the whole thing to make it an irritating fight instead of challenging/enjoyable.
So I suppose, the balance between the two would be the best.

As for the balance in arena, yes, there are a lot of things to do. Nerfing archers outright will just anger the community. Remember what happened to Sven. While the outcry was short, it's still a huge one so far.
That's only one hero..
I can't imagine if it's the whole archer trigger members..

Anyway, if they happen to nerf them (one day), I guess giving out a good reward as consolation to appease those who had shed a lot of time and resource to build their archer team will be a good idea.
 
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MiloDinosaur
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Re: Why people are (still) quitting

Thu Aug 10, 2017 4:57 pm

Hey there guys,

Thanks for all your feedback! I am immensely touched by your love and passion for the game!

I can't answer on behalf of the developers with respect to the development process, but I would like to address the bugs issue!

There are a couple of differences in bugs which causes different ways to resolve them.

1. Data issues
2. Server issues
3. Client issues

Data issues are things such as the wrong number of tickets on your ladder reward, skills error et al.
These issues can be fixed asap once our kind players spot them and report them to us (Such as the Altima error on Celestial Form). It is my duty to quickly hand this info over to the people in charge of data and for them to fix it. However, once it's fixed, we need to test these fixes on a separate environment before pushing it to the live server, to ensure the quality that everybody wants, and to ensure that no other errors will occur because of it.

Server issues are things like your arena merchant not refreshing, daily refresh not refreshing, or lunch time energy missing.
These issues, like the data issues, can be fixed by the server engineers within the day itself. It goes through a similar process.

Now the problem comes with client issues. Broken tooltips, spoilt battle mechanics etc.
These issues require the entire CLIENT to change and update. (Meaning you need to redownload the game from the appstore) Fixing these issues usually happen immediately within 1-2 days. However, we are unable to deploy the changes due to a few reasons.
1. Apple has a really long approval time.
2. Deploying these changes hastily without extensive testing may cause other things to break.
3. Although we can update Android earlier (like the crit bug issue), it is unfair to the other group.
4. Each time a new client update occurs, players need to download the ENTIRE game. While most people can afford it on wifi, we have players in SEA who are dependent on data or are unable to access wireless connections all the time. 

Thus, VF tries its best to avoid making players continuously redownload the entire game. 

I hope I helped us all in understand the buggy process a little better. We hate bugs as much as you guys do!

Now moving on to some other matters which I can maybe shed some light.

We saw the strength of SDD and rangers, and are actively trying to improve our best to come up with fresh content which challenges players without diminishing all efforts of the players. As some of you mentioned, most players who have invested in these units will be even more upset.

We want to make Talent Tree more accessible for more players, so do look out for the update come September! :D

While there are plenty of bundles here and there, we always have affordable bundles which provide the best value for low-mid tier spending players. Secondly, I've fought and fought for many giveaways. Maybe the 1m bundle stood out a lot, but I'm sure as all of you are, that there have been tons of things for players to claim via the calendar and the in-game mailbox isn't it?

There are plenty of other things that the Devs have been considering! Conquest is indeed a work in progress. But we have to question ourselves if we are ready to release the content yet. We sincerely hope that when we release Conquest, it will be bug free and really fun for all. 

Anyway, I really appreciate all the love you guys have provided. We will be updating the forum a little more as we go along, with new dev blogs incoming! 

Hope you guys felt that the comm webview is useful as well, as the content is proudly prepared by yours truly! 
 
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Silmeria
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Re: Why people are (still) quitting

Thu Aug 10, 2017 5:47 pm

Thanks for the information, MiloD !

Personally I don't mind updating all the time if it's for smoother more fun gameplay so implementing fixes as soon as it's done is great.

And no information about mystic and healer improvement? :(

But these information are great to know.
Please do help us again in the future :D
 
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MiloDinosaur
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Re: Why people are (still) quitting

Thu Aug 10, 2017 7:49 pm

WRT to mystics, it's a really tough question to answer!

I mean let's say they implement some quick casts/converts mag to normal atk or stuff...

Then the long CDs become okay/decent and the short CDs become imba and OP. So it's a fine line between throwing something out there immediately and really spending time thinking through. From what I gathered from the big boys up there, they are keen to make change, but they really want to be careful about it. 

Then for healers, I think they are underrated xD But that's because most healers only do one job i guess? 

And again to answer your comment about okay to update all the time... There are plenty of nice players from countries all over who aren't as privileged as we are! :(