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Hi I am a new user. 1 question please.

Posted: Wed Jun 14, 2017 6:49 pm
by heejae
I recently cleared 4-24 heroic today and as i check my guild quest there was a misson : "use 2 keys"

However when i try to enter the dungeon a message pops up.

" guild dungeon resets is 7days."

Because of this message i cannot finish the quest and end my daily guild missons.

Does anyone know what's going on? My friend started the game 1day after me. We are in the same guild however he has no problems with the guild raid.

Thanks for reading.

Re: Hi I am a new user. 1 question please.

Posted: Wed Jun 14, 2017 8:50 pm
by ashenwind
It's still vague as it is now. Can you provide a screenshot?

Just a question, did you recently leave another guild to join your current one?

Re: Hi I am a new user. 1 question please.

Posted: Wed Jun 14, 2017 9:07 pm
by heejae
Oh yes. I recently left a guild and this is a new guild.

Re: Hi I am a new user. 1 question please.

Posted: Wed Jun 14, 2017 9:10 pm
by heejae
screenshot

Re: Hi I am a new user. 1 question please.

Posted: Wed Jun 14, 2017 9:16 pm
by Break
It's the quest to join in a raid battle two times! Just wait until the guild raid dungeon resets and you'll be able to enter it next week! Same thing happened to me after I changed guilds! Except that I had to wait the full 14days lol. 

Re: Hi I am a new user. 1 question please.

Posted: Thu Jun 15, 2017 11:49 pm
by Xinhuan
Oh yes. I recently left a guild and this is a new guild.
Guild raids run on a 14-day cycle. You have to be in the guild before the start of a 14-day cycle in order to take part in that raid cycle. This does mean you'll have to wait another 7 days or so for your next raid.

Re: Hi I am a new user. 1 question please.

Posted: Fri Jun 16, 2017 11:23 pm
by Ralden
If you want to complete the guild quest go back to your previous guild up until wednesday next week so you can spend your guild raid keys go back before reset on thurs its 5 a.m. +8 G.M.T.